Shipping policy

Thank you for shopping with us at  The Perfect Gift! We’re committed to delivering your order safely and on time — whether it’s shipped, delivered locally, or picked up in person.

We primarily use UPS to ship all orders, ensuring fast, secure, and trackable delivery. In some cases, we may use other trusted carriers as needed.

Gift Basket and Box orders are processed within 1–2 business days.  T-Shirts may require 5-7 days processing time.   During high-volume times, processing may take slightly longer.

 UPS Ground:1–5 business days  
 UPS 2nd Day Air: 2 business days  
 UPS Next Day Air:1 business day  

Shipping costs are calculated at checkout based on weight, location, and service selected.

Local Pickup  
Live nearby? Choose "Local Pickup" at checkout to skip the shipping fee!

Same-Day Pickup: Place your order by 11:00 AM for pickup after 1:00 PM  the same day.
Orders placed after 11:00 AM will be ready for pickup the following business day.

You’ll receive a confirmation email with pickup instructions once your order is ready.

Pickup Location: 109 Silver Oak Lane NW Huntsville, AL 35806  
Pickup Hours: 1:00 pm-5:00pm unless special pick up time is negotiated.  

Local Delivery: We offer local hand delivery to the following ZIP codes:
35806, 35749, 35757, 35758, 35824, 35801, 35805, 35810, 35759, 35613, 35773, 35816, 35896.

Important Delivery Terms:

Recipient Availability
During the warmer months, someone must be home to accept the delivery. We deliver gifts that may contain perishable or heat-sensitive items and cannot be left unattended. If no one is available, we will attempt to contact the recipient using the provided phone number.

Recipient Phone Number Required
Please provide a valid phone number for the recipient. This ensures we can reach them at the time of delivery, if needed.

Incorrect Addresses
If an incorrect address is provided and the gift cannot be delivered, a second delivery will not be attempted until an additional delivery fee is paid. No refunds will be issued for undeliverable packages due to incorrect or incomplete address information.

Neighbor Delivery (Optional)
Packages may be left with a neighbor, but this must be arranged in advance at the time of order. Please include the neighbor’s name and address in the delivery instructions.

If you have any questions or need to make delivery arrangements, feel free to contact us prior to placing your order.

Thank you for helping us ensure your gift arrives in perfect condition!

Order Tracking  
Once your order is shipped, you’ll receive a tracking number via email so you can follow its progress.

Shipping Locations  
We currently ship within the United States. If you're outside the U.S. and would like to place an order, please contact us at dawntheperfectgift@gmail.com.

 Damaged or Lost Packages  
We are not responsible for packages lost, stolen, or damaged in transit. If your item arrives damaged, contact us within 5 business days with photos and we’ll assist you with a claim through UPS.

 Address Accuracy  
Please verify your shipping address before placing your order. We cannot be held responsible for delivery issues due to incorrect or incomplete addresses.  An additional shipping fee will be charged for the item to be shipped to the correct address.